If you have decided to rent a car from a rent a car company, you have probably already asked yourself the question - what will happen if the car breaks down and who is responsible for the solution subsequent problems regarding the repair of the rented car.
Here are some recommendations that you should keep in mind and be informed if you have used the services of a rent a car company and find yourself in an unforeseen situation with the rented car:
• To begin with, it is certain that the lessor (the one who rents) undertakes to provide the customer with a functional and well-maintained car from a technical point of view.
• The rental of the car is carried out strictly on the basis of a contract, signed by both parties, where all the conditions and terms of the rental are stipulated, as well as the sanctions and penalties that occur when the rented car is involved in a car accident situation.
• It would be advisable to request all the necessary documents to ensure that the car has its periodic inspections done on time and which insurance services are included in the rental price, such as RCA or CASCO.
If the road accident takes place and the other driver is at fault, then the car is repaired on the RCA of the culprit and the guarantee will not be withheld as long as you have respected the rental contract.
• If the car breaks down, the manager of the car rental company must be informed immediately, you can contact the phone number available 24/7, provided by the company before you set off. Thus the damages will be settled as soon as possible.
In this case, self-repair on your own is not indicated. For the reason that it is not allowed to take place in the car without prior agreement with the representative of the rent a car company under the terms of the rental contract, so in such a situation, it will not be possible to return your financial expenses.
• If, at the time of the car's return, it has visible signs of damage, these will be recorded in the return document and your car will be examined by specialists to determine the material damage.
The lessee (the one who rents) is obliged to return the car in the same condition in which he originally received it.
• If there is a road accident during the rental of the car, it is advisable to call the emergency number 112 from the start and of course inform the representative of the rent a car company. If the lessee (the one who rents) is found guilty of the accident, then he is responsible for all the damages caused.
In conclusion, we can say that in order to avoid possible situations in which breakdowns occur in the rented car, it is important to choose a rent a car company that can offer you quality services and a reliable collaboration. At the same time, it is natural to take into account the aspects mentioned above when you decide to rent a car and to act responsibly in any case.